All the European steel grades and hot runner systems are available and can be deployed depending on the specificity of the product, material and production volumes. The customer receives a weekly planning update in which he can track the progress of his order. Our NSE engineers from the China office are present during test-injections and the first production runs to make certain that the production is going smoothly with no downtime due to the mould. The mould is shipped along with the electrodes, the mould drawings and the Bill of Materials (BOM). In that way any damage that might occur during a production run can be repaired quickly using the existing electrodes and any wearing parts are easily reordered.